How you can have your say


Complete our survey

We want to understand what these changes mean for you and we invite you to complete a short online survey to gain your views. This will help us to understand if there is anything we need to consider, or any measures we need to put in place when we permanently close Roe Lane Surgery.

We also want to know about your experience of using our services throughout the whole of the COVID-19 pandemic. So, we are also asking you to answer some questions about the systems that all practices put in place during this period to keep patients and staff safe.

Click here to take the survey

Click here for an easy read version of the survey 

There are regular and easy read versions to choose from and the survey will be open from 19 October - 3 December 2021. 

If you are unable to complete the survey online, please contact the Patient Advice and Liaison Team by calling:

You can also contact the team to request the survey or this document in a different language or format such as large print or easy read.

What happens next

How we will use your feedback
All the views we gain will inform our closedown plan for the Roe Lane Surgery building. They will help us to make any reasonable adjustments to support patients with this change.

It is important that we hear from as many patients as possible. We have carried out an equality impact assessment and we will be talking to those who may be impacted most by the closure of Roe Lane Surgery.

Additionally, your experiences of using our services during the COVID-19 pandemic will also help us to make improvements to the practice into the future.

We thank you in advance for taking the time to take part in our survey.

As the pandemic continues, we would also like to take this opportunity to thank you for your continued patience and support in what has been a difficult and busy period for your practice.



Find out more

Click on the links below to find out more about the closure of Roe Lane GP practice, how you can comment and how to request any support you may need to take part:


You can also find all this information in a single downloadable booklet.

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Contact Us

Christiana Hartley Medical Practice
5 Curzon Road
Tel: (01704) 534137 or 531114
Fax: (01704) 385036