What the changes mean for you

 

Roe Lane patients

Your practice services
You will continue to receive all the services you would normally expect to receive from your practice but they will be provided from Christiana Hartley instead. This means:

  • You will still be offered a face-to-face appointment if you are assessed as needing to be seen in person
  • You will still be able to access services online if you choose
  • You will still be offered a home visit if you need one
  • You can still get your medication delivered to your nominated pharmacy
  • You can still call your practice’s usual telephone number

Additionally:

  • Familiar practice staff from Roe Lane are part of the bigger single team providing services for you now and into the future

Getting to Christiana Hartley
The distance between the two practices is around 1.5 miles, about a 5 minute drive by car. There is a small car park at Christiana Hartley with disabled spaces and additional on street parking is available.

The map below shows travel times by bus to Christiana Hartley.

Each colour represents the average length of time it takes to travel to the practice from different places on the map. Travel times include any walking needed as part of the journey, such as from an address to the bus stop, or from a bus stop to the surgery.

There are areas on the map without a colour. This is because it would take longer than 45 minutes to travel to the practice by bus from these areas, or because they are further than 400 metres from a bus stop that serves Christiana Hartley. The map also shows bus routes that directly serve Christiana Hartley, which are:
• 44
• 300
• 375
• 385

The travel times on the map also take into account journeys that may be used to get to Christiana Hartley but would involve changing buses to one of the above routes part way through the trip. These additional bus routes are not shown.

A map of travel times by bus to Christiana Hartley

More details of bus routes and timetables can be found on the Merseytravel website here: www.merseytravel.gov.uk

If you are particularly concerned about travel to Christiana Hartley please contact your practice directly to talk through how your needs might be supported.

Your new GP practice
The team at Christiana Hartley is pleased to be able to offer ongoing services to everyone from Roe Lane Surgery and extends a warm welcome to you.

If you decide you do not wish to stay as a patient with Christiana Hartley you are free to join a different GP practice. You can find GP practices who are accepting new NHS patients by visiting: www.nhs.uk/service-search/find-a-gp

If you need help to register at a new practice you can contact the NHS England Contact Centre on 0300 311 22 33 (Monday to Friday, 8am to 6pm, except Bank Holidays) or by email to: england.contactus@nhs.net

 

Existing Christiana Hartley patients
You will not see any changes to the services they receive as a result of the merger. You will however benefit from the two practice teams coming together, meaning additional staff and greater resilience to cover appointments and provide care.

 

Find out more

Click on the links below to find out more about the closure of Roe Lane GP practice, how you can comment and how to request any support you may need to take part:

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You can also find all this information in a single downloadable booklet.

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Contact Us

Christiana Hartley Medical Practice
5 Curzon Road
Southport
Merseyside
PR8 6PL
Tel: (01704) 534137 or 531114
Fax: (01704) 385036